HELP & SUPPORT

A little help.
Back to creating.

How do I create an account?

Enter your email and verify the six-digit code. For a new account, add your name and accept the User Agreement. The same email flow signs you in again later.

Which reference images are supported?

PNG, JPG and WebP under 20 MB, at least 64 pixels on each side, and under 24 megapixels. Only upload images you own or have permission to use.

Are my projects public?

Your uploaded references, briefs and generated files stay in your private account. Public examples are original studio samples.

How long are my images kept?

Uploaded references and generated images are automatically deleted 24 hours after each file is saved. Download your files before the displayed expiry time. Character details remain until you delete the record.

How do I export a reference set?

Open the completed set, choose Export set, select a file format and include the contact sheet and brief if needed.

Why does my draft say generation is unavailable?

The image service has not been enabled yet. Your draft is saved. You can still explore and export Mara’s sample.

How can I remove my data?

Delete a character from its reference page, or go to Account → Privacy & data to export your records or delete the account.